Standspot 

Appointments

The appointments feature allows your customers to schedule appointments from their mobile device, fully supporting flexible schedules based on your available slots during the week, two-way SMS notifications, and customer feedback. 

Leverage both walk-in and online bookings with powerful analytics to grow your business.

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How It Works

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1. Appointment Booking

Customers book appointments through your website, mobile app, or SMS. Once the Standspot-powered check-in button is pressed on your website/app, a pop-up shows your customer available slots. They can attain their booking for the location or service they like with few taps.

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2. Manage Appointments

For customers who do not check-in online and simply walk-in, use Standspot kiosk App near the main door to allow customers to easily book an appointment once they visit your location.

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3. 2-way SMS

Your customers are reminded of their appoints and have ability to confirm and get status updates on their appointments using 2-way SMS.

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4. Instant Feedback

Your customers can provide feedback using your mobile App, providing you insights on your service levels and rich analytics to improve customer satisfaction.

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Key Features

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Simple & Informative

Associates can setup available time slots on any given days through easy to use scheduler interface. The customer receives reminders notifications.

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Customer Focused

Customers can easily create, modify, and request the status of their appointments in real-time from on-site kiosk, your website, or your App powered by Standspot.

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Feedback & Analytics

Get real-time feedback and historical data, available at your fingertips, to measure customer satisfaction and staff performance

Perfect Solution for:

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Finance

Tailored to support multiple locations, flexible schedules, reminders, two-way communications, and real-time feedback from customers. Save wait time and improve associate efficiency.

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Healthcare

Reliable, safe, and high-performance booking to maximize staff productivity and lower patient's wait time. Get real-time and trend analytics to optimize operations.

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Salons

Through their mobile device, customers will see all your locations, open status, wait times, and distance from their current location helping them make the decision. Complete booking flow along with real-time status is available to customer.

 

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Apps

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Booking

Allow your customers to book online or using their mobile devices with real-time access to your location, open status, and booking schedule. 

You have an option for seamless onboarding the Standspot widget on your platform or use Standspot provided customer mobile App.

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Analytics

Multiple operational metric tracking reports are available for data analytics and insight generation. Get real-time and historical information based on dates on the performance of your associates and locations. See customer waiting times and location traffic for customer satisfaction and resource optimization improvements. 

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Display & Announce

Standspot Display app shows real-time queue information that is updated with the online virtual check-ins, allows media streaming, scrolling promotional texts, and announcements of the tickets in multiple languages.

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Suggested Accessories

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Table Stands

Tablet stands for location walk-in customers.

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Printers

Certified wireless bluetooth printer to print queuing tickets.

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Apple TV

Apple TV to connect to any display and run Skiplino Display App.

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Amazon Fire TV

Amazon Fire TV to connect to any display and run Skiplino Display App.

COVID-19:

StandSpot's Commitment

A touchless response to support social distancing. Combats the spread of COVID-19 by allowing customers to wait in a queue from their mobile device.

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