COVID-19: Social Distancing

Standspot's Virtual Queue Management solution makes it possible to join queues with zero-touch from mobile devices or by scanning a QR code on storefronts. 

We are focused on helping customers feel safe and comfortable while visiting your service center or store.

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Minimizing Exposure Risk

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Social Distancing

Allow customers to book the appointments or check-in through your website or by scanning a QR code on your storefront and wait in their car or home until it is their turn. 

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Touchless

Customers get status updates via an SMS and have the ability to change their spot in line or appointment via SMS. Our automated system responds without the need for any human assistance.  

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Seamless on-boarding

Standspot is a modern SaaS solution that is on-boarded in minutes empowering you to provide a safe and touchless experience to customers. 

Product Features

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Schedule Appointments

Customers see your nearby locations and wait times on their mobile device. They can book appointments virtually. You have the ability to define fully flexible schedules based on timeslots.

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Mobility

Allows customers arriving at your location to get in queue by just scanning the QR code on your storefront right from their car. 

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2-Way SMS

Notifications are sent via SMS on the customer spot in line. Customers can interact with the system and inquire about their status, request more time, or cancel.

 

Suggested

Apps

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Analytics

Multiple operational metric tracking reports are available for data analytics and insight generation. Get real-time and historical information based on dates on the performance of your associates and locations. See customer waiting times and location traffic for customer satisfaction and resource optimization improvements. 

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Booking

Allow your customers to book online or using their mobile devices with real-time access to your location, open status, and booking schedule. 

You have an option for seamless onboarding the Standspot widget on your platform or use Standspot provided customer mobile App.

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Operational Management

Use CMS App to setup services, appointment schedules, and analyze detailed reports on customer flows.

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